Course · Microsoft Copilot for Workforce

Microsoft 365 Copilot Training for Employees

Use Microsoft Copilot on real work all day: prompts for business tasks and email in Outlook, analysing data and finishing Excel files, summarising documents with Copilot Notebook, and building a Copilot agent for your own department.

Level
Intermediate
Length
1 day
Hours
09:00–16:00
Tools
Microsoft 365 Copilot
Format
Onsite or online, hands-on

This course runs in-house at your organisation, taught in English or Thai, with cases and exercises rebuilt from the work of the department taking it.

About the course

A full-day course on using Microsoft Copilot at work. Participants learn how generative AI helps with many parts of daily work in a short time, such as brainstorming, writing content and reports automatically, analysing data and advanced research. It starts from the AI fundamentals that matter for long-term growth and goes on to hands-on work with eight generative AI tools in real work situations, mixing theory with practice so the skills can be used at work straight away.

What you will be able to do

  • Understand what generative AI can do across different kinds of work, and adapt smoothly to working with AI
  • Write prompts for Microsoft Copilot in business situations, and manage email in Outlook with Copilot
  • Analyse data, build charts and finish Excel files with Copilot
  • Build a Copilot agent that helps with your own department's work
  • Apply the skills to real work as soon as the course ends

One-day schedule

09:00–16:00 · topics, cases and exercises can be adapted to your organisation’s work

  1. 09:00–10:00

    AI Fundamentals

    • A complete overview of generative AI systems
    • Setting up your Copilot account to use it to the full

    ActivityA scored individual quiz on AI fundamentals

  2. 10:00–10:15

    Break

  3. 10:15–11:40

    Advanced Prompt Engineering for Microsoft Copilot

    • What prompt engineering is, and how a prompt is structured
    • Writing prompts for business situations with Microsoft Copilot
    • Advanced techniques: using Copilot to write the code for an HTML dashboard, and instructions that make answers more precise
    • Microsoft Copilot in Outlook: managing email with Copilot

    ActivityA prompt-writing test across a range of real situations

  4. 11:40–12:00

    Claude Cowork and the Copilot Cowork preview

  5. 12:00–13:00

    Lunch

  6. 13:00–14:15

    Advanced Microsoft Copilot techniques

    • An overview of Microsoft Copilot
    • Advanced analysis of data such as sales and operations, with five Microsoft Copilot workflows
    • Data visualisation, visuals for presentations, and complete Excel files with Copilot
    • Summarising large files, reports, documents and datasets with Copilot Notebook
    • Managing documents and contracts with Microsoft Copilot

    ActivityHands-on practice for every use case, with an exercise at the end of each topic

  7. 14:15–15:00

    Microsoft Copilot agents

    • What a Copilot agent is, and what it is good for
    • Building a Copilot agent with a framework
    • Advanced Copilot agent techniques

    ActivityLab: build an agent that helps with your own department's work

  8. 15:00–15:15

    Break

  9. 15:15–16:00

    AI search engines and building presentations

    • What an AI search engine is
    • Gemini Deep Research: in-depth research with an AI agent, to stay ahead of competitors
    • Turning research results into a presentation straight away with Gamma

    ActivityHands-on practice for every use case, with an exercise at the end of each topic

Before the class

  • A Microsoft 365 account with Microsoft 365 Copilot enabled (without one you can follow the principles, but not every exercise)
  • A laptop that can open your organisation's Outlook, Excel and Copilot

Case studies for this course

Organisations that have run this course: the brief and the result from real work. Scores come from learner evaluations or the client’s own report.

Central Group

39 learners in cohort 5 · October 2026

BriefRaise staff productivity with generative AI, under Central Retail Academy's “Generative AI for Maximizing Productivity” programme

ResultNPS 100, overall satisfaction 97.23%, trainer 98.96% and content 95.5%, from Central Retail Academy's own evaluation report

“Teacher Champ explains things in a way that is easy to understand; the content is fun and fits the context of our work.”

“ครูแชมป์สอนเข้าใจง่าย เนื้อหาสนุก เข้ากับบริบทของการทำงาน”

A learner in cohort 5 · from Central Retail Academy's evaluation report, translated from Thai

Krungthai Bank

Running continuously up to cohort 11 (28 October 2026), plus an executive cohort (29 October 2026)

BriefGet the bank's staff and executives using Microsoft Copilot on real work

ResultLearner evaluation 4.90/5.00 in cohort 11 and 4.96/5.00 in the executive cohort

AI training for Banking & Financial Services →

United States Embassy Bangkok

Six cohorts · 20 learners in cohort 4 (January 2026)

BriefAI training in English for embassy staff, for general work and for the IT section

ResultPost-course evaluation 100/100 in cohort 4, and learner evaluation 4.96/5.00 in cohort 6

AI training for International Organizations →

Mitsui & Co.

A four-cohort programme · cohorts 1–2 delivered in October 2026

BriefGet staff at the Thailand office using Microsoft Copilot on real work

ResultLearner evaluation 4.94/5.00 in cohort 2

Nippon Paint

Executive cohort · 30 October 2026

BriefGet executives using Microsoft Copilot on their own work

ResultLearner evaluation 4.96/5.00

AI training for Manufacturing →

SCB

Two courses for two teams within six weeks

BriefUse AI in banking operations and in the IT team's work

ResultThe bank booked a second course for its IT team six weeks after the first

“Easy to understand. A very good course that I can use in the work I actually do.”

“เนื้อหาเข้าใจง่าย เป็นหลักสูตรที่ดีมากสามารถนำไปใช้ในงานที่ทำได้จริง”

A learner in AI for Banking Operations (May 2025) · from TRAINIAC's own post-class evaluation (31 responses), translated from Thai
AI training for Banking & Financial Services →

CP Axtra

Two courses, six months apart

BriefGet staff using Microsoft Copilot and generative AI on their work

ResultThe company came back for a second course six months after the first

“Very good. It lets me put it to use in real work.”

“ดีมากทำให้สามารถนำไปใช้ในการทำงานได้จริง”

A learner in Microsoft Copilot for Workforce (May 2025) · from TRAINIAC's own post-class evaluation, translated from Thai

All 20 case studies →

Organisations that have run this course

In-house sessions built on this curriculum, with the cases adapted to each organisation’s work.

  1. 4 Nov 2026

    United States Embassy Bangkok

    Microsoft Copilot Premium

  2. 30 Oct 2026

    Nippon Paint

    Microsoft Copilot for Workforce

  3. 29 Oct 2026

    Krungthai Bank

    Microsoft Copilot for Workforce

  4. 28 Oct 2026

    Krungthai Bank

    Microsoft Copilot for Workforce

  5. 20 Oct 2026

    Central Group

    Microsoft Copilot for Workforce

  6. 19 Oct 2026

    Mitsui & Co.

    Microsoft Copilot Premium

  7. 9 Oct 2026

    Adecco

    Microsoft Copilot for HR and Sales

  8. 8 Oct 2026

    Mitsui & Co.

    Microsoft Copilot Premium

  9. 25 Sep 2026

    CPF

    Microsoft Copilot Premium

  10. 14 Sep 2026

    Easy Money

    Microsoft Copilot for Work

  11. 8 Jul 2026

    PTT

    Microsoft Copilot and AI Agents for Workforce

  12. 21 Nov 2025

    Indorama Ventures

    Microsoft 365 Copilot AI for executives (taught in English)

  13. 3 Jul 2025

    SCB

    Microsoft Copilot for IT Department

  14. 16 Jun 2025

    Daikin

    Microsoft Copilot for Workforce

  15. 20 May 2025

    CP Axtra

    Microsoft Copilot for Workforce

The full session log (in Thai) →

Frequently asked questions

Do we need a Copilot licence first?
Participants should have Microsoft 365 Copilot access to follow the exercises, but the principles are clear even without it.
Does it suit an organisation that has just started?
Very much so. It covers how to get started, both for individuals and for teams.

Contact

Talk to us about training your team

Send a rough brief — how many people, which functions, and what they should be able to do afterwards — and we reply with a format and a quotation. We correspond in English or Thai; quotations and documents are issued by Trainiac Co., Ltd. for your procurement process.

LINE Official Account
@trainiac