Course · Claude Cowork Fundamentals

Claude Cowork Training for Organisations: Claude AI for Knowledge Workers

The foundations of working with Claude on knowledge work, from brainstorming to managing documents and team tasks.

Level
Foundation
Length
1 day
Hours
09:00–16:00
Tools
Claude Cowork on Claude Desktop
Format
Onsite or online, hands-on

This course runs in-house at your organisation, taught in English or Thai, with cases and exercises rebuilt from the work of the department taking it.

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What you will be able to do

  • Use Claude fluently to think through, structure and write work
  • Find and summarise information in long documents
  • Manage tasks and team communication with an AI assistant
  • Design a personal workflow you can reuse

One-day schedule

09:00–16:00 · topics, cases and exercises can be adapted to your organisation’s work

  1. 09:00–10:30

    Modules 1–2 · What Cowork is, and setting up a Project

    • What a token is, how Claude's three modes (Chat, Cowork and Code) differ, and choosing the right one for the job
    • Claude's models and plans, with techniques for saving tokens in Cowork
    • .md files, how to structure folders (input, output and reference kept apart), and writing a Project Instruction (overview, role, output)

    ActivitySet up the folder for the practice shop, Mr. Build, and write a first Project Instruction

  2. 10:30–10:45

    Break

  3. 10:45–12:00

    Modules 2–3 · Skills, Connectors, Plugins and prompts for Cowork

    • A Skill is the playbook for a role: pick an existing one, or build a new one with skill-creator
    • Connectors link Gmail, Google Drive, Slack, Microsoft 365 and more than 200 other apps; a Plugin bundles Skills, Connectors and commands in one set
    • The TSOS framework (Task, Source, Output, Safety): a prompt that lets Cowork finish the job in one pass

    ActivityInstall the Data and Marketing plugins, then write a TSOS prompt for Cowork to build a report from the Mr. Build folder

  4. 12:00–13:00

    Lunch

  5. 13:00–14:30

    Workshop and Module 4 · Sub-agents

    • Tasks from the shop's data: a stock summary in Excel, an interactive dashboard, customer segments, an analysis of loss-making products and a Facebook post
    • Sub-agents: the main agent hands work to specialist helpers, split by Claude or named in your prompt
    • Giving each sub-agent its own Skill and model (Haiku, Sonnet or Opus)

    ActivityHave Cowork create five sub-agents to analyse competitors, then combine the results in an HTML dashboard

  6. 14:30–14:45

    Break

  7. 14:45–16:00

    Module 5 · Schedule

    • Scheduled tasks: Cowork runs work on its own at set times, set up with /schedule in the chat or from the sidebar
    • The limit: tasks run only while the computer and Claude Desktop are open
    • Examples: Daily Briefing, Weekly Sales Report, Stock Alert, Cash Flow Snapshot, Customer Follow-up and Competitor Watch

    ActivitySet up one of your own recurring tasks for Cowork to repeat

Before the class

  • A Claude Pro or Max account (the Free plan cannot use Cowork)
  • Claude Desktop installed and signed in, on macOS or Windows
  • The Claude mobile app installed and signed in to the same account
  • The exercise folder downloaded to your Desktop, with its name unchanged

Case studies for this course

Organisations that have run this course: the brief and the result from real work. Scores come from learner evaluations or the client’s own report.

SCG

August 2026 was the fourth engagement at SCG · Claude Cowork for Workforce reached cohort 4 (September 2026)

BriefGet the IT team and staff using Claude Cowork and Claude Code on real work

ResultLearner evaluation 4.85/5.00 in the IT cohort, and the same programme booked again for cohorts 3 and 4

AI training for Manufacturing →

Kiatnakin Phatra Bank

Two cohorts, two weeks apart (9 and 21 September 2026)

BriefThe bank provides advanced AI tools to its staff in full, and wanted broad, deep use cases

ResultThe bank booked the follow-on cohort within the same month

“Easy to understand, and I can apply it to real work.”

“เข้าใจง่าย สามารถนำประยุกต์ใช้กับงานได้จริง”

A learner in cohort 1 · from TRAINIAC's own post-class evaluation (41 responses), translated from Thai
AI training for Banking & Financial Services →

Industrial Estate Authority of Thailand

3 November 2026

BriefGet staff using Claude Cowork at an advanced level on the organisation's work

ResultLearner evaluation 4.88/5.00

Lianxai Lohakit Sole Co., Ltd.

1 November 2026 · delivered outside Thailand

BriefGet the company's team in Laos using Claude Cowork on knowledge and document work

ResultLearner evaluation 4.89/5.00

All 20 case studies →

Organisations that have run this course

In-house sessions built on this curriculum, with the cases adapted to each organisation’s work.

  1. 3 Nov 2026

    Industrial Estate Authority of Thailand

    Claude Cowork Advanced

  2. 1 Nov 2026

    Lianxai Lohakit Sole Co., Ltd.

    Claude Cowork Fundamentals

  3. 23 Sep 2026

    SCG

    Claude Cowork for Workforce (cohort 4)

  4. 22 Sep 2026

    Lanna Resources

    Claude Cowork Fundamentals

  5. 21 Sep 2026

    Kiatnakin Phatra Bank

    Claude Cowork Advanced Level

  6. 15 Sep 2026

    SCG

    Claude Cowork for Workforce (cohort 3)

  7. 9 Sep 2026

    Kiatnakin Phatra Bank

    Claude Cowork Advanced Level

  8. 22 Aug 2026

    Public workshop with SkillLane

    Claude Cowork Fundamentals

The full session log (in Thai) →

Frequently asked questions

How is this different from the Claude Code course?
This course covers general knowledge work, not coding, so it suits every function.
Can I start from zero?
Yes. It is a foundation-level course.

Contact

Talk to us about training your team

Send a rough brief — how many people, which functions, and what they should be able to do afterwards — and we reply with a format and a quotation. We correspond in English or Thai; quotations and documents are issued by Trainiac Co., Ltd. for your procurement process.

Email
hello@trainiac.ai
Phone
061-894-0404
LINE Official Account
@trainiac
Email us